Question 1

How do I add an album?

Accepted Answer

Open Add to Stack, search by artist and title or scan/enter a barcode, choose the best match, then save it to your stack.

Question 2

What if I can't find the exact pressing?

Accepted Answer

Choose the closest match, or add the album as a general album if the exact pressing doesn't matter. You can also add it manually.

Question 3

What if RecordRoom can't find my album?

Accepted Answer

Try an artist/title search, double-check the barcode, then use manual entry to add the album yourself.

Question 4

How do I edit an item in My Stack?

Accepted Answer

Open the item from My Stack and use the Edit action on the item page.

Question 5

How do I add or change cover art?

Accepted Answer

Edit the item and upload a cover image, or take a photo on mobile and crop it before saving.

Question 6

How do I organize items with tags or storage locations?

Accepted Answer

Use the storage location and notes fields on each item, and turn optional fields on with Customize fields in My Stack.

Question 7

How do collection limits work?

Accepted Answer

Free includes up to 50 items, Plus ($29/year) up to 150 items, and Unlimited ($49/year) has no item limit.

Question 8

How do I upgrade or manage my plan?

Accepted Answer

Go to Settings to upgrade, change, or manage your plan and billing details. Plan details are on the pricing page.

Question 9

How do I export my collection?

Accepted Answer

Use the Export CSV button in My Stack to download your collection as a CSV file.

Question 10

What should I do if album metadata looks wrong?

Accepted Answer

Save the closest match and correct your personal fields, or add the album manually. Contact support if the problem persists.

Question 11

How do I report a bug or other problem?

Accepted Answer

Use the contact form on this page or email support@myrecordroom.com with what happened and any error message.

Support

Common questions